US Technical Support & Warranty Service

Contact us by Phone: 401-658-3743

Hours Of Operation:

We are available to help you 8:30am - 6:30pm EST Monday through Friday (except holidays).

Before you call:

Please have our product, and product documentation with you.

Whenever possible, have your product powered on, and running.

Visit the dedicated product page for your item. Each product we make has a dedicated page on our website where you can find product information, software updates, manuals, and support documents.

Please gather anything you might need to answer the questions listed below. We will need much of this information in order to assist you

Contact us by email:

Please fill out the information below as completely as possible, then click Submit!

Your contact information:

First name *

Last name *

Email address *

Daytime telephone number

Shipping address: (required for warranty repairs)

Address

Address (continued)

City

State

Postal Code

Country

Product information:

Product *

Serial number *

Software and/or Firmware version

Software Authorization Code

Warranty Information:

Purchase month *

Purchase year *

Place of purchase *

Dealer or Store name

PC Information: (required for computer related products)

Processor Type / Speed

Amount of RAM (in MB)

Operating System

Sound Card

Video Card

Additional Information:

Please describe your question, or the symptoms you are experiencing. *

Your contact information:
	First name *
	Last name *
	Email address *
	Daytime telephone number
Shipping address: (required for warranty repairs)
	Address
	Address (continued)
	City
	State
	Postal Code
	Country
Product information:
	Product *
	Serial number *
	Software and/or Firmware version
	Software Authorization Code
Warranty Information:
	Purchase month *
	Purchase year *
	Place of purchase *
	Dealer or Store name
PC Information: (required for computer related products)
	Processor Type / Speed
	Amount of RAM (in MB)
	Operating System
	Sound Card
	Video Card
Additional Information:
	Please describe your question, or the symptoms you are experiencing. *