ION Audio Discover Drums USB - Frequently Asked Questions
The ION Discover Drums USB contains everything you need to start playing drums today! The ION Discover Drums USB is the perfect all-inclusive kit, whether you’re just starting out, or looking to upgrade to a higher-quality kit with a professional module. For further answers to some frequently asked questions about this product, check out this article!
Frequently Asked Questions
- My Discover Drums USB sound distorted or noisy. What Could cause this?
- What is the Discover Drums software for?
- Where can I get the Discover Drums software? It was not included in the box.
- Do I need to have the hardware connected to my computer in order to use the software?
- Is Discover Drums USB compatible with iOS or Android?
- When I have Discover Drums USB connected to the software, sound coming from the built in speakers plays at the same time as the sounds from the computer. How do I listen to just the software?
- When using the software, there is a delay between when I hit a pad and when I hear the sound come out of my computer speakers. How can I fix this?
- I'm having difficulty with the software. How should I have it set up?
- Where can I get further technical support for this and other ION products?
If the sound of the drums becomes distorted, the batteries may need to be replaced. We recommend replacing worn batteries as soon as possible for the best performance and sound quality.
Using the Discover Drums software, you can easily access a whole new set of high quality drum sounds in addition to echo and tuning effects. Ever want to sound like you’re playing drums in a large concert hall? Just open up the software, turn up the echo, and rock out!
There is no disc included in product box. The Discover Drums software is available as a free download from the ION website.
It's not necessary to have your product connected to the computer if you want to use the software. You can use your mouse to click the on-screen drum pads.
Discover Drums USB are compatible with Windows and Mac only.
When I have Discover Drums USB connected to the software, sound coming from the built in speakers plays at the same time as the sounds from the computer. How do I listen to just the software?
The sound of the software comes directly out of your computer and can be adjusted with your computer's volume control. If you only want to hear just the software, turn the volume on Discover Drums USB all the way down.
?When using the software, there is a delay between when I hit a pad and when I hear the sound come out of my computer speakers. How can I fix this?
Click the on the bottom left of the Discover Drums program to bring up the Audio/MIDI Settings menu. There, you can adjust the ‘buffer size’. If you are experiencing "clicks" and "pops", raise this value to a higher rate. As you raise this value, latency increases. If you are experiencing a delay from when you hit a drum, to when you hear the audio, lower the buffer size. The key is to find a setting for your sound card where latency and noise are both at a minimum.
Discover Drums USB transmits data through MIDI channel 10.
Audio / MIDI Settings
- Audio Device type
The computer wants to know where to send the audio coming from the program so that you can hear the audio. In most cases, you can choose Windows Audio for PC, and Core Audio for MAC.
For PC, select Speakers (Realtek High Definition Audio) This may be slightly different depending on the manufacturer of the PC.
For Mac, select Built in Output.
- Sample Rate
This can be simply described as the overall accuracy of the audio data coming in and out of the program. If you are using your computer's sound card you can leave this at the default setting.
- Audio Buffer Size
In short, this is the amount of time you are giving your computer’s CPU to process the audio. If you are experiencing "clicks" and "pops" when playing back audio, raise this value to a higher rate. As you raise this value, latency increases. If you are experiencing a delay from when you hit a drum to when you hear the audio, lower this value.
Please note there is not one perfect setting for all computers, so trial and error is the best way to find the optimal settings for you.
- Active MIDI inputs
This is where you can select which device will control the Discover Drums software. Make sure Discover Drums USB is connected to your computer via USB before starting up the software and it will show up under this section. Make sure it is checked off.
Whether you are a customer or dealer, if you already own a ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!
Visit the link below to connect with any of the following support options: online community support, phone support, email support.