Plunge Ortho WebThe ION Audio Plunge is a high-performance Bluetooth®-streaming stereo waterproof boombox.  This article walks through a number of frequently asked questions about the Plunge.


Frequently Asked Questions



Is the Plunge really waterproof?

The ION Audio Plunge is certified for IPX Level 7 waterproofing - it is able to be fully immersed in water without damaging the unit!


How do I charge the Plunge?  How long does the charge last?

The Plunge comes with a micro USB port so it can be charged using the included micro-USB cable.  It can take up to 4 hours to fully charge and the battery can last up to 20 hours on a full charge.


Can I answer phone calls with the Plunge?

Yes!  When you have an incoming call, Plunge’s speaker will play a ringtone.

  1. To answer the call, press Plunge's Call Receive button.
    Note: If you get an incoming call during music playback, the music will pause until you
    end the call.
  2. Speak into the microphone and adjust the call volume using the Volume buttons.
  3. To end the call, press the Call End button.
  4. To reject an incoming call, press and hold the Call Receive button.


How do I connect the the Plunge to my Bluetooth device?
  1. Turn on your Bluetooth device.
  2. Power on the Plunge and it will automatically go into pairing mode to search for Bluetooth devices. You will know you are in pairing mode when the Bluetooth icon is slowly flashing.
  3. Navigate to your Bluetooth device’s setup screen, find "Plunge" and connect.
    Note: If your Bluetooth device prompts for a pairing code, enter “0000”.
  4. Press and release the Bluetooth button to disconnect a paired Bluetooth device.
  5. To connect to another Bluetooth device, repeat step 3.
    Note: Maximum range will be achieved when using devices with Bluetooth 4.0.



Further Technical Support

Whether you are a customer or dealer, if you already own a ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.