ION Audio Support

Support Options

Featured Support Articles

mac OS Mojave 10.14 and iOS 12 Support for ION Audio

Bluetooth Connection Troubleshooting Guide

Knowledge Base

Before contacting ION support, we recommend searching our product support Knowledge Base to see if a solution to your particular question has already been published.

Manuals

Our Manuals and Quick Start Guides provide comprehensive, easy-to-understand instructions on using your device. Manuals and other product documentation are available from our product pages.

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A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.

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ION Audio Support

Support Options

Featured Support Articles

mac OS Mojave 10.14 and iOS 12 Support for ION Audio

Need a replacement battery?

Bluetooth Connection Troubleshooting Guide

Knowledge Base

Manuals

Contact Support

Customer Support and Spare Parts

Corporate Headquarters

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Germany

Taiwan