ION Audio Support

Support Options

Featured Support Articles

Bluetooth Connection Troubleshooting Guide

Knowledge Base

Before contacting ION support, we recommend searching our product support Knowledge Base to see if a solution to your particular question has already been published.

Community Support

Visit our ION community forums where you can ask online questions and exchange ideas and information with other customers.

Manuals

Our Manuals and Quick Start Guides provide comprehensive, easy-to-understand instructions on using your device. Manuals and other product documentation are available from our product pages.

Contact Support

How can we help?

Contact Information

First Name

Last Name

Email Address

Phone Number

Address Information

Street

City

State / Province

Zip/Postal

Country

Product Information

Product

Place of Purchase

Purchase Date

Proof of Purchase

A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.

Message / Summary

ION Audio Support

Support Options

Featured Support Articles

Bluetooth Connection Troubleshooting Guide

Knowledge Base

Community Support

Manuals

Contact Support

Customer Support and Spare Parts

Corporate Headquarters

United Kingdom

Germany

Taiwan