ION Audio Support

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Featured Support Articles

Bluetooth Connection Troubleshooting Guide

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Before contacting ION support, we recommend searching our product support Knowledge Base to see if a solution to your particular question has already been published.

Manuals

Our Manuals and Quick Start Guides provide comprehensive, easy-to-understand instructions on using your device. Manuals and other product documentation are available from our product pages.

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A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.

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ION Audio Support

Support Options

Featured Support Articles

Bluetooth Connection Troubleshooting Guide

Knowledge Base

Manuals

Contact Support

Customer Support and Spare Parts

Corporate Headquarters

United Kingdom

Germany

Taiwan