Need a replacement battery?
Use our battery lookup tool to make sure you get the right rechargeable battery for your ION speaker
Locate the serial number on rear, bottom, or side of your product.
It will be found on a sticker with a barcode, and will begin with (21).
Are ION rechargeable batteries covered under the warranty?
Yes. If you have owned your product for 90 days or less, just use the form below to let us know where to send it, and provide a copy of your receipt. We'll take care of the rest!
Warranty Replacement Battery Request
If you have owned your product for 90 days or less, and are experiencing reduced battery life, please fill out the following form to request a replacement battery under the ION warranty.