Locate the serial number on rear, bottom, or side of your product.
It will be found on a sticker with a barcode, and will begin with (21).
Yes. Your replacement rechargeable battery can be covered under the warranty in the following circumstances:
If the above applies, we can send to a replacement battery under the warranty, free of charge. Just use the form below to let us know where to send it, and provide a copy of your receipt. We'll take care of the rest!