Locate the serial number on rear, bottom, or side of your product.
It will be found on a sticker with a barcode, and will begin with (21).
Rechargeable lead-acid batteries are similar to those used in automobiles. As with your car battery, how you use this battery has a significant impact on its lifespan. For example, if you forget to turn off your car's lights and drain the battery, a jump start may work a few times. But after a few full discharges, even a jump won't help, and the battery will need to be replaced. With proper use and treatment, a lead-acid battery can last for years. Here are some recommendations for getting the longest life from the internal battery:
Yes. Your replacement rechargeable battery can be covered under the warranty in the following circumstances:
If the above applies, we can send to a replacement battery under the warranty, free of charge. Just use the form below to let us know where to send it, and provide a copy of your receipt. We'll take care of the rest!